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The Case for Improvement


Documentation weaknesses lead to significant business risk, drive down quality and increase costs. Conformity of products and services relies on effective communication.

400

Estimated annual global cost of poor business documentation.

[*BERNOFF]

21

Organisational productivity loss due to documentation challenges.

[*IDC]

80

Amount of rework traceable to defects in written requirements.

[*FERGUSSON et al]

69

Outdated documentation as cause for manufacturing error and delay.

[*CANVAS GFX]

Services


Chapman Editing applies decades of industrial experience to deliver expert technical content where it is needed most. Enterprise documentation holds the key to productivity; accuracy and comprehension are vital to successful operations.

Technical Development

Writing

Complete, consistent and persuasive documents, designed for reader action and reliance.

Editing

Maintenance and control of key information, organised for accuracy and clarity.

Content Assurance

Review

Analysis and comparative assessment to promote strengths and troubleshoot weaknesses in material.

Proofreading

Correct mistakes and ambiguity in grammar, style and format, to safeguard accuracy in communication.

About


Industry Expertise

During his career in the oil and gas industry, Richard Chapman has undertaken key roles in refinery and cross-country pipeline projects and held a number of operational and maintenance positions.

His experience over thirty years in the UK, and appointments in the Far East, Africa, Eastern Europe and the Middle East, has included numerous programmes - large and small - from initial concept to design, construction and start-up, day-to-day supervision and working with equipment.

Richard takes a multi-disciplined approach to his work, eliminating wasted or duplicated effort. He is backed by an inquisitive and analytical mind, the ability to highlight strengths and weaknesses in documentation sets, and a determination to ensure clarity and fitness for purpose.

Richard is proud to be a member of the Institution of Mechanical Engineers and registered as a Chartered Engineer with the Engineering Council.

Professional Skills

DESIGN AND DEVELOPMENT
95%
OPERATIONS AND EQUIPMENT
65%
INDUSTRIAL SAFETY
75%
CONTRACT MANAGEMENT
60%
CONSTRUCTION
75%
STAKEHOLDER ENGAGEMENT
70%

Values


...

Richard Chapman

Owner / Founder

One of my early managers had a brass plaque, inscribed with this motto, on his desk. And that is how we worked, individually or as a team, whether dismantling fuel pumps in snow and mud, or investigating issues on windswept truck-loading facilities.

I have held this philosophy dear ever since; it illustrates the importance of clear, working knowledge to get jobs done, consistently and right first time.

As Chapman Editing, I aim to satisfy the documentation needs of a wide range of businesses. So if you are a small engineering company, a large company with a series of small contracts, an equipment manufacturer, a multi-national engaged in individual projects, or a new business of any kind, I’d love to hear from you and describe how my expert writing services can help you meet today’s documentation challenges.

What people say


I have enjoyed many collaborations over the years and I’m grateful to a number of professionals who have taken the time to share their thoughts.

...his mechanical engineering skills and reliability no doubt contributed to the timely successful completion of many projects with his approach to Stake-holder project development.

..a thorough knowledge of engineering design challenges; the ability to produce detailed and accurate information such as reports, technical specifications, and operating and maintenance manuals.

...shared his technical knowledge and used his experience and wisdom to encourage the younger members to integrate within the team and produce accurate and well detailed documentation.

Get in touch


Learn how Chapman Editing helps keep your business documentation fit and ready for work.

30 Saxholm Dale
Southampton, UK
SO16 7HA

+44 (0)7530 180508